Since 2016, we have been working with today's most notable brands to shape the future of business. The culmination of this work is a methodology that helps connect strategy and vision to architecture and MVPs...

Co-Creation workshops help align cross-functional teams into the path forward

Prototypes & business architecture are core to our Northstar methodology

We take a rigourous approach to organizing the roadmap and defining the MVP

Recent Northstar Challenges

Standing up Keurig’s D2C Business – from Northstar Vision to MVP

Scaling customer service for America’s largest independent broker-dealer

Inventing the future of loyalty for 37 million members

Connecting end-to-end patient services for a global leader in biotech


Defining mobile commerce for New England's most iconic brand

Piloting the next-generation of Independent Worker benefits

Our Northstar Approach

Phase 1

Align & Prototype

This first phase is focused on bringing teams together to co-create prototypes as early as possible. We have found that prototyping early and often is the best way to align teams in the requirements, expand our thinking, and accelerate the MVP design and build phase.

Phase 2

Prioritize & Plan

With teams aligned in the vision, we follow a rigorous approach to defining the business architecture and requirements needed to bring the vision to life. We will then use the output of our prioritization workshops to co-create a holistic roadmap and ensure our MVP is built within a broader strategic context.

Phase 3

Accelerate the MVP

By this point, our prototypes will serve as a valuable input to MVP design, our prioritized requirements will inform development, and the business architecture will serve as the foundation for change management.

Our program management leadership will shape how we bring these pieces together across teams with a focus on speed and delivery excellence.

How We Work

Say goodbye to big reveals and over-sized agency teams

There's a better way of working. We replaced large, overly-managed teams with small, senior teams. We're tearing down the walls between external and internal teams. We're replacing big reveals and oversized presentations with collaborative working and rapid prototyping. All of these things come together create a refreshing alternative to large, status-quo agency partners.

We believe small, senior teams can do big things

We often describe ourselves as a start-up team for hire. We’re all senior and we’re all hands on. This helps our cross-functional team of consultants, designers, and program managers develop ideas quickly.

We’re most successful when we’re treated like part of your team

We’re always going to be more successful when we break down the barriers of our team vs. your team. We like to spend a lot of time in your halls understanding your people and your business so we can have better empathy for the challenges you're facing every day.

Have a question? Email us at hello@ or connect with our practice leads...
Head of Experience Design
Head of Program Management
Head of Product Design