Our Partners in Change

We love our clients and they love us (or so they say) because we both work towards the same goal–delivering meaningful products and experiences to customers. It’s this shared understanding and mutual interest that’s helped us build trusted relationships with some of the best brands in the business.

We’re getting behind the counter with Panera to bring their clean eating mission to life.

Designing the future of the largest restaurant loyalty program in the country

We worked across an integrated team to design a MyPanera experience that combined a digital-led approach with a tone and brand that feels uniquely Panera.

Experience Design

Designing the Delivery Experience

From dispatching to live order tracking–we got behind the counter with the cafe operations team to design and launch Panera's new delivery new experience.

Experience Pilot

Piloting Panera@Work

We pride ourselves on new ways of working and Panera@Work was no exception. In a matter of weeks, we were able to design an ordering experience that brought Panera to the workplace.

Experience Design

Powering Panera’s Mobile Design System

We partnered with Panera's design team to create a component system that significantly sped up design, development, and prototyping efforts.

Systems Design

Prototyping for the next-gen cafe system

We helped create a better cafe and order management system to help cafe managers spend less time at the workstation and more time on the floor helping customers.

CE+Co Insights

Finding Innovation Behind the Counter

How we’re working with Panera to create great service experiences

We’re bringing human-centered design to one of the world’s largest pharma businesses.

Systems Project

Standing up Biogen’s Usability Program

Part playbook and part execution, we helped stand up the usability testing practice for their digital excellence team.

Systems Project

Leveling up Biogen's Digital IQ

We're designing and building Biogen's central AEM repository for organizational learning, partner resources, and omnichannel best practices.

Experience Project

Insights-driven redesign with BiogenOptions

We worked across insights and analytics to create a new experience that helped patients better understand their options for Biogen treatment, financial assistance, and support.

Brand System Project

Designing the Global Component System

We partnered with Biogen's IT team to create a gobal design and AEM component system. This helped speed up the build process, apply global best practices, and create a more consistent brand experience.

Retainer Team

UX & System Design Team

We worked with Biogen on a multi-year parntnership to help bring UX and best practices deeper inside the organization so we could raise the waters for digital marketing efforts.

We're building a premium product experience from the inside out.

Defining the Future of their B2B Business

Sometimes we need to know where we're going before taking a first step. That's where we came in. We helped create a vision of Keurig's Commercial experience to guide the way for years to come.

Systems Product

Designing the Connected Service Platform

We're helping Keurig's commercial field team and distributors create a platform to manage the installation, cleaning, and maintenance for dozens–sometimes hundreds–of brewers in a given area.

Pilot

Piloting Premium Brand Collections

Why buy from Keurig when I could buy from Amazon? That's the question we needed to answer. Our result was an ownable Keurig experience that tied the product family together.

We’re helping bring New England’s most iconic brand to life.

Branded Product

Rebranding the Dunkin’ ordering app

Dunkin' is one of New England's most iconic brands. So when they rebranded in the summer of 2018, we needed to rethink the mobile experience and make sure it created a commerce experience that lifted the new brand.

Systems Project

Prototyping the employee portal

Working behind the counter at Dunkin' can be hectic so we worked with the Dunkin' digital team to help simplify the management portal.

Retained Team

UX, Design, and Program Management

Internally we always say that our favorite part about working with Dunkin' isn't the great work or free donuts–but rather, how we work across teams in new ways to create something special.

Defining the role and future of COMMunity Link

We're working with the nation's largest independent broker dealer to redefine how their flagship COMMunity Link platform can better serve their customers.

Brand Experience

Designing the multi-channel content experience

We worked with one of the most well-respected nonprofit organizations to redefine the entry point into the brand and serve up content in meaningful ways.

Brand Experience

Concepting out Maxwellness–an employee portal for Maxwell Health

Maxwell Health was looking for ways to engage their participants with a marketplace of perks so we worked with their marketing team to create a new landing experience.

CE+Co Leadership

Profile Pic: Steffan Antonas
Steffan Antonas

Head of Business Systems

Profile Pic: James Cho
James Cho

Head of Design

Profile Pic: Ryan Mulloy
Ryan Mulloy

Head of Experience Strategy